Overview
Builders Group Holdings Inc., a leading construction and building services company operating across Canada and the United States, is seeking a self-motivated individual to join our team as a B2C Operations Assistant. Builders Group Holdings Inc. plays an essential role in supporting our clients and communities through reliable project delivery and professional service. Our team is working diligently to keep construction operations running smoothly and efficiently. This position is immediately available, and we are actively recruiting, interviewing, and hiring for this role.
The B2C Operations Assistant works closely with the operations team to coordinate client communications, manage documentation, track project milestones, and ensure that payments and deliverables are processed accurately and on time. This is an excellent opportunity for an individual who is self-motivated, detail-oriented, and has strong analytical and computer skills.
Responsibilities
As a B2C Operations Assistant at Builders Group Holdings Inc., you will be responsible for providing operational support to our construction project teams and clients:
- Process client orders, coordinate project documentation, and maintain accurate records of project activities and milestones.
- Depending on the needs of our clients, you will manage incoming and outgoing correspondence, track payments, and route communications to the appropriate department or project team.
- During the probation period, you will work under the supervision of your manager who will provide detailed instructions for performing your tasks, ensuring a smooth learning experience.
- Your manager will guide you through our internal systems and processes so you can gain the necessary experience and contribute effectively from the start.
- This position is available in your city of residence. Builders Group Holdings Inc. currently has approximately 180 operations representatives across Canada and the United States.
- Assist with scheduling, invoicing, data entry, and general administrative duties related to active construction projects.
- Communicate with clients, subcontractors, and suppliers to ensure project requirements are met on time.
- Prepare reports and summaries for management review.
Qualifications (Entry Level Position)
- Strong communication and customer service skills
- Detail-oriented with strong organizational abilities
- Problem resolution skills with attention to accuracy
- High level of multi-tasking skills
- Flexibility to handle diverse tasks and adapt to changing priorities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education and/or Experience
High school diploma or general education degree (GED); College Degree preferred; experience and/or training, preferably in the construction, logistics, or operations industry; or equivalent combination of education and experience. Previous experience in an administrative or operations support role is an asset but not required for this entry-level position.
Other Skills
The ideal candidate will have the ability to creatively problem-solve, communicate effectively both orally and in writing, demonstrate excellent time management and organizational skills, pay high attention to detail, be self-motivated, and use good judgement when making decisions. Must be proficient in MS Office (Outlook, Word, and Excel). Familiarity with construction management software or project tracking tools is considered a plus.
Compensation
- Full-Time: $33.40/hr
- Part-Time: $33.40/hr
How to Apply
If you are interested in this position, please contact us with your resume and cover letter. All applications will be reviewed by our hiring team, and qualified candidates will be contacted for an interview within 5-7 business days.
About Builders Group Holdings Inc.
Builders Group Holdings Inc. (Corporation Number: 1644318-4, BN: 742641020RC0001) is a full-service construction and building services company headquartered in Kelowna, British Columbia, with operations in Canada, the United States, and Australia. We specialize in residential and commercial construction, renovations, design-build, project management, and sustainable building solutions. We are committed to providing equal employment opportunities and fostering a diverse, inclusive workplace.